Find the friction
We look at the practice as a connected system—not a list of departments. Where does revenue stall? Where does the owner get pulled in? What should happen that isn’t happening?
See the systemThe clinical care may be excellent. But when calls are missed, claims drag, and every decision lands on the owner, good dentistry gets buried under a bad operating system.
ProDent turns that system into an advantage—before opening day, after an acquisition, or in the middle of a busy practice that needs to run better.
The practice operating system
Most practices don’t need another motivational talk. They need the right work happening in the right order: a sharper front desk, a cleaner revenue cycle, marketing that is measured against appointments, and a plan the whole team can follow.
Turn a vague idea, a lease, or an acquisition into an opening plan that accounts for the details most people meet too late.
We get underneath your collections, benefits, call flow, and systems—then put someone in charge of every loose end.
Build a real demand engine around the only numbers that matter: qualified calls, scheduled patients, and profitable production.
These are the problems we fix. We find the friction, fix it, then install the habits that keep it fixed.
We find it, fix it, then install the habits that keep it fixed.
We look at the practice as a connected system—not a list of departments. Where does revenue stall? Where does the owner get pulled in? What should happen that isn’t happening?
See the systemNo kitchen-sink plan. We make the next decisions obvious, sequence the work, and tie the project to a business outcome.
Set the sequenceScripts, dashboards, ownership, follow-up. The goal is not a smarter owner. It’s a practice that runs more intelligently when the owner steps away.
Make it stickOpen with an operating plan—not a long list of vendors.
Explore startupsMake the phone ring for the right reasons—and know why it did.
Explore growthGet the claims, verification, and follow-up working together.
Explore operationsWe don’t hand you a presentation and disappear. We work the plan with you, until the work becomes part of the practice.
We measure success the way you do — patients on the schedule, production, and what you take home.
Everything we set up, we've run ourselves.
We sit in on your staff meetings.
Kathim Mualla began chairside as a dental assistant in a newly purchased practice. He moved to the front desk, taught himself Google Ads and digital marketing, and became practice manager. After that first acquisition, he partnered with his brother to open three more practices in only a few years. He later went on to open tens of dental practice startups successfully.
ProDent is the operating experience from those years—applied to owners who want a faster path forward.
Take on the one problem that is costing you the most—or bring us in to connect the dots across the practice.
Open with an operating plan—not a long list of vendors.
Clear decisions and practical leadership support when the stakes are high.
Make the phone ring for the right reasons, then keep the claims, verification, and follow-up working together.
Bring the problem you keep carrying around. We’ll tell you what we would do first—and what we wouldn’t spend money on yet.